Frequently Asked Questions

How do I Pay my Installments?
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We accept payment via check, money order, or through the resident portal.

How do I Receive Mail and Packages?
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Your mail will be delivered to your mailbox, which you can access 24/7. Packages will arrive at at the package lockers system and you'll be notified.

International Student Visa Concerns?
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We’re committed to making the leasing process as smooth as possible for our international residents. Our new International Student Visa Addendum is designed to provide peace of mind for students leasing with a visa, helping simplify the experience and remove unnecessary stress. Ask our team how this addendum can support your leasing process today!

What is Individual Leasing?
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Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

What if I Need to Break My Lease?
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You will need to re-let. Please call the leasing office for information on re-letting.

What Utilities are Included?
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Internet and trash are included at Pointe San Marcos, along with access to our new amenities, and a fully furnished apartment.

Don’t see your question? Reach out to us.